From a misstep to a stroke of luck:
AI voice technology at Rosenheim law firm
“It has to be simple!“ - This was one of the requirements the 25 employees of the Möller law firm in Rosenheim, Bavaria had, when exploring options for a voice technology solution for speech recognition, transcription, and workflow. Like the entire industry, attorneys at Möller Law Firm are facing extensive challenges: data privacy requirements, multi-generational teams, skilled labor shortage, mobile working, as well as increased demands placed by younger employees towards a contemporary and innovative work environment. Philips SpeechExec Enterprise with Dragon Legal Anywhere speech recognition fulfilled all their requirements and more!
It all started with a constantly growing pile of dictations in a merged IT landscape; a misstep in terms of transcription solution and a law that made lawyers without their own IT department liable for prosecution (valid in Germany until 2017). The Möller law firm in Rosenheim was founded in 2013 following the merger of three law firms, and as a result, the new firm‘s IT infrastructure evolved over time. Additionally, while many of the senior attorneys dictate their documents in the traditional way (without using speech recognition), the in-house transcription staff were constantly overburdened. Covid-19 added to the problem: the firm were hit by a shortage of skilled workers; while, at the same time, existing employees had to be equipped with state-of-the-art tools. To meet these challenges, the firm had one viable solution: digitization. And data privacy was among the issues at stake.